Workforce Manager (M/F)
When your next move is critical, one name should spring to mind.
A Spring Professional, empresa internacional de recrutamento e seleção especializada de quadros médios e superiores atua nas seguintes áreas: Information Technology / Engineering / Finance / Sales & Marketing.
Spring Professional selects for a Multinational Company providing top BPO solutions a Workforce Manager, for Lisbon.
– Manage team of analysts;
– Support Operations in order to achieve the objectives;
– Prepare reports and identify system problems;
– Monitor and manage HR issues;
– Implement, according to analysis, best practices of customer support.
– Minimum 3 years experience in similar duties;
– Strong problem solving and decision making skills;
– Experience in coaching;
– Fluent in English.