Workforce Manager (M/F)

  • 16/05/2018
  • M/F
  • Finance
  • Lisboa
  • 11639

When your next move is critical, one name should spring to mind.

A Spring Professional, empresa internacional de recrutamento e seleção especializada de quadros médios e superiores atua nas seguintes áreas: Information Technology / Engineering / Finance / Sales & Marketing.


Presentation

Spring Professional selects for a Multinational Company providing top BPO solutions a Workforce Manager, for Lisbon.

Main responsibilities

– Manage team of analysts;

– Support Operations in order to achieve the objectives;

– Prepare reports and identify system problems;

– Monitor and manage HR issues;

– Implement, according to analysis, best practices of customer support.

Profile

– Minimum 3 years experience in similar duties;

– Strong problem solving and decision making skills;

– Experience in coaching;

– Fluent in English.

Candidatura

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